Information about Crypto app two-factor authenticator (2FA) setupUpdated over 10 months ago
Two-Factor Authentication (2FA) is an additional security layer to your password. With 2FA enabled on your account, you will have to provide your 2FA code when performing certain actions on the app.
Crypto is using a Time-based One-time Password (TOTP) for Two-Factor Authentication, it involves generating a temporary, unique one-time 6-digit code* that only works for 30 seconds. To perform any actions that will affect your assets, you will need to enter this code besides the common password.*Please keep in mind that the code should consist of numbers only.
Keep in mind that once the 2FA has been enabled, it becomes mandatory for all transaction types (Crypto or Fiat Withdrawal, Wallet Address Whitelist, Gift Card Purchase, Mobile Airtime, etc.). if you are using an Untrusted Device.
Providing strong security and a great user experience are always our top priorities and we support various authenticators. There’s a great authenticator app we would like to recommend to you - Authy (Android) / Twilio Authy (iOS).
Authy is not only supporting generating a time-dependent 6-digit code like other authenticators in the market but also offering the following features:
2FA tokens automatically sync to any new device you authorize. And, if a device is lost, stolen, or retired, you can deauthorize it from any authorized device just as quickly.
Authy takes advantage of encrypted backups in the cloud. In case you lose your phone, you can still access Authy (Android) / Twilio Authy (iOS) accounts from other devices
Please note that we are supporting various authenticators, you can still use any other authenticators like Google Authenticator, and you can change to Authy (Android) / Twilio Authy (iOS) at any time.